Scouts Careers

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Personal Details

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Supporting Statement

In the below section, please provide detail of how you meet the Job Profile and Person Specification (please ensure this is a minimum of 250 words) *

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Further Personal Details

Do you have Right to Work in the UK? * Yes No

In line with the Exception Order to the Rehabilitation Act, for all roles which involve regulated activity and an Enhanced DBS check, applicants are required to declare both spent and unspent convictions. If the role requires a Basic DBS check applicants are required to declare unspent convictions. The Applicant pack will detail which DBS check is required for each role. Please see our Recruitment and Selection Policy.

Do you have any convictions? (Please note that a satisfactory Disclosure and Barring Scheme check is an essential requirement for all roles) *

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Did you submit your supporting statement of no less than 250 words describing how you meet the criteria for the role? *

Equal Opportunities

We are committed to the fair treatment of our staff, potential staff, regardless of race, gender, religion/belief, sexual orientation, age, pregnancy/maternity, marital or civil partnership status, physical/mental disability, responsibilities for dependants or offending background.

This information will not be disclosed to hiring managers for shortlisting purposes. It is not obligatory but would be used to ensure our recruitment processes are open to all sections of the community.

All information that we collect in relation to equality and diversity will be treated confidentially in accordance with the Data Protection Act 2018 and will be stored within the Applicant Tracking System. Access to this information will be restricted to staff involved in the processing and monitoring of this data. It will be used to provide statistical information only. In completing the form below, you consent to us using your data for this purpose.

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The Scout Association is a Disability Committed Employer. Do you wish to disclose that you have a disability?

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Checklist

You are nearly complete with your application. But before you click submit, we just want make sure you understand our recruitment process and the next steps.

Please review our Recruitment and Selection Policy via the link on the Applicant Pack. I acknowledge that I have read and understood The Scout Association Recruitment and Selection Policy *

Please click this box to confirm your consent to your details being provided to our Safeguarding department for checking against internal Scouts records. *

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Data Privacy Statement

This form is used to collect information about you for the purpose of assessing your application for a role at The Scout Association, and is done so under the lawful basis of performance of a contract. Your information will be stored securely on a third party system called Talos 360, and only accessed by relevant staff. Information about successful candidates will be retained for six years after their employment has ended. Information about unsuccessful candidates will be retained for six month after the decision is made, unless they opt in to join the talent pool. Data will be held on the talent pool for two years, and will be used to contact people about future vacancies that may be of interest to them. After the two year period we may invite people to provide a further opt in to remain part of the talent pool. For further information about how we manage personal data please read our Data Protection Policy and our Data Retention Policy

Thank you for completing this form

We aim to treat all current and prospective employees fairly and with dignity and respect, in accordance with our Equality, Diversity and Inclusion Policy. The Scouts Association consider candidates solely on merit and against role requirements and person specifications.

About My Application

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I confirm I have read and agreed to the privacy policy

Job Details

Job Title: Deputy Renewals Manager
Job Reference: VF1526264TheDRM
Location: The Quadrant Business Park, Lancing
Salary: £37800.00 to £37800.00

Job Title: Deputy Renewals Manager
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £37,800 per year, Band F, Level 3
Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation.
Contract: Permanent

About the Role:

This role sits within a young, diverse team united by a strong commitment to excellent customer service.

As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support.

What you’ll do as a Deputy Renewals Manager:

Lead and motivate a telephone-based renewals team to deliver high-quality customer service
Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance
Coach and performance-manage team members, acting as first point of escalation
Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy
Build strong relationships with charity clients and identify opportunities to retain and grow business

What we’re looking for as a Deputy Renewals Manager:

Experience in commercial insurance and insurance broking
Leadership or supervisory experience within renewals or existing business
Strong knowledge of FCA regulation, TCF and compliance requirements
Confident communicator with excellent customer service and complaint-handling skills
A proactive approach with the ability to drive performance and commercial results

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
Flexible working hours and hybrid options
Work in a way that suits you, your role, and your department
Double-matched pension up to 10% of gross salary

For a full list of our benefits, click here.

Closing date for applications: 23:59 Sunday 19th April 2026

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.