Scouts Careers

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Personal Details

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Supporting Statement

In the below section, please provide detail of how you meet the Job Profile and Person Specification (please ensure this is a minimum of 250 words) *

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Further Personal Details

Do you have Right to Work in the UK? * Yes No

In line with the Exception Order to the Rehabilitation Act, for all roles which involve regulated activity and an Enhanced DBS check, applicants are required to declare both spent and unspent convictions. If the role requires a Basic DBS check applicants are required to declare unspent convictions. The Applicant pack will detail which DBS check is required for each role. Please see our Recruitment and Selection Policy.

Do you have any convictions? (Please note that a satisfactory Disclosure and Barring Scheme check is an essential requirement for all roles) *

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Equal Opportunities

We are committed to the fair treatment of our staff, potential staff, regardless of race, gender, religion/belief, sexual orientation, age, pregnancy/maternity, marital or civil partnership status, physical/mental disability, responsibilities for dependants or offending background.

This information will not be disclosed to hiring managers for shortlisting purposes. It is not obligatory but would be used to ensure our recruitment processes are open to all sections of the community.

All information that we collect in relation to equality and diversity will be treated confidentially in accordance with the Data Protection Act 2018 and will be stored within the Applicant Tracking System. Access to this information will be restricted to staff involved in the processing and monitoring of this data. It will be used to provide statistical information only. In completing the form below, you consent to us using your data for this purpose.

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The Scout Association is a Disability Committed Employer. Do you wish to disclose that you have a disability?

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Checklist

You are nearly complete with your application. But before you click submit, we just want make sure you understand our recruitment process and the next steps.

Please review our Recruitment and Selection Policy via the link on the Applicant Pack. I acknowledge that I have read and understood The Scout Association Recruitment and Selection Policy *

Please click this box to confirm your consent to your details being provided to our Safeguarding department for checking against internal Scouts records. *

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Data Privacy Statement

This form is used to collect information about you for the purpose of assessing your application for a role at The Scout Association, and is done so under the lawful basis of performance of a contract. Your information will be stored securely on a third party system called Talos 360, and only accessed by relevant staff. Information about successful candidates will be retained for six years after their employment has ended. Information about unsuccessful candidates will be retained for six month after the decision is made, unless they opt in to join the talent pool. Data will be held on the talent pool for two years, and will be used to contact people about future vacancies that may be of interest to them. After the two year period we may invite people to provide a further opt in to remain part of the talent pool. For further information about how we manage personal data please read our Data Protection Policy and our Data Retention Policy

Thank you for completing this form

We aim to treat all current and prospective employees fairly and with dignity and respect, in accordance with our Equality, Diversity and Inclusion Policy. The Scouts Association consider candidates solely on merit and against role requirements and person specifications.

About My Application

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I confirm I have the right to work in the country where this job is based
I confirm I have read and agreed to the privacy policy

Job Details

Job Title: Insurance New Business Account Handler
Job Reference: VF1511088TheNBAH
Location: The Quadrant Business Park, Lancing
Salary: £28818.00 to £28818.00

New Business Account Handler
Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week
Salary: £26,199 per annum plus £2619.00 Market Supplement per annum,, Band C, Level 3

About the Role

We’re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities.

As a key client-facing representative, you’ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.

What You’ll Be Doing

Engaging with prospective charity clients to understand their insurance needs
Providing clear, tailored advice and producing accurate, competitive quotations
Converting enquiries into new business while working towards achievable targets
Identifying cross-selling and up-selling opportunities to support wider growth
Managing the full client journey from initial enquiry through to policy documentation

Key Responsibilities

Handling new business enquiries from first contact through to completion
Proactively following up on leads generated through marketing campaigns
Matching client requirements with suitable insurance products and solutions
Ensuring all documentation is accurate, compliant, and professionally presented
Building long-term, trust-based relationships through outstanding client service

What We’re Looking For

Experience within commercial insurance
A positive, proactive, and client-focused mindset
Strong communication skills, with the ability to build rapport and explain solutions clearly
Confidence working towards goals and achieving targets in a supportive team environment
Cert CII qualification, or progress toward achieving it

What we offer as our New Business Account Handler:

A supportive, inclusive, and collaborative team environment
Ongoing learning and professional development opportunities
28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
Flexible working options to suit you, your role, and your team
A double-matched pension scheme, up to 10% employer contribution
A family-friendly approach, with generous family leave policies

For a full list of our benefits, click here.

Closing date for applications: 11:59 pm Sunday 26th April 2026

Interviews will be conducted on a rolling basis until the position has been filled.

Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.