Centre Assistant - Youlbury

Title: Centre Assistant
Location: Scout Adventure Youlbury, Boars Hill, Oxford, OX1 5HD
Contract Type: Permanent
Working Hours: 35 hours per week 
Salary: £26,985  per annum, Band C, Level 3

About the Role

This is a varied, hands-on role at the heart of our Centre's operations. You will help ensure visitors, volunteers and staff have a safe, welcoming and enjoyable experience by coordinating day-to-day activities, supporting a range of operational areas and responding to issues as they arise. No two days are the same, and the role offers the opportunity to make a real difference while working as part of a supportive team.

Key Responsibilities as our Centre Assistant:

• Coordinate the day-to-day operation of the Centre, ensuring visitors receive an excellent experience and issues are resolved effectively.
• Support the smooth running of the Centre across a range of operational areas, maintaining high standards of customer service, safety and teamwork.
• Act as part of the Duty Management rota, including evenings, weekends and overnight support.
• Promote a safe, welcoming and inclusive environment for visitors, volunteers and colleagues.

About You

You are a proactive and adaptable individual who enjoys working in a customer-focused environment. You are confident coordinating activities and people, building positive relationships and finding practical solutions to challenges. You remain calm under pressure, communicate effectively with a wide range of people and are committed to maintaining high standards of customer service, safety and safeguarding.

You'll also have:

• Experience delivering excellent customer service and solving problems in a fast-paced environment.
• Experience coordinating people, volunteers or day-to-day operational activities.
• Strong communication, organisation and IT skills.
• A commitment to safeguarding, equality and creating positive experiences for others.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click here.

Closing date for applications: 23:59 on Thursday 29 October 2026

Interviews will be held on  Friday 6th November 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.